C O M P E T E N C Y I C E N T E R

On-line chats are sometimes the most expeditious method for establishing communications with an expert, getting a timely answer to a product question, or seeking advice on the most appropriate resource to solve a more complex issue. Chats are not designed as a forum for characterizing a business issue or as an avenue to discuss a sales proposal or future product enhancement. The ACSI engineer is familiar with ACSI resources and will recommend the optimum support process if the solution cannot be communicated via an on-line chat.

If you prefer, you will be able to call one of our Competency Centers where engineers at all levels with easy access to our development team will assist in solving your issue. Attending the appropriate PinpointSA™ platform training will equip your security professional with the software knowledge to characterize any problematic issue for our experts, gathering any data required for problem resolution.

 

Chat with an engineer in our Competency Center.